Fix “iPad Disabled. Connect to iTunes” Message

If you have an iPad and don’t want anyone else to access your device while you are away or not using it, then you can set a security passcode that has to be entered in order to gain access to the Home screen.

Whenever you turn on, restart, sleep or lock the screen on your iPad, you’ll be asked for the passcode. It’s pretty useful if you have sensitive information or use apps like Mint and don’t want people snooping around. However, if you forget the passcode or if you have kids who get a hold of your iPad while you’re not watching, then you can run into the this dreaded message.

If you enter the wrong passcode on your iPad, you’ll get a message like the following:

ipad is disabled

If you keep entering a wrong password, your iPad will become disabled for a certain period or time, such as 1 minute.

ipad disabled

Finally, if you continue entering a wrong password, the iPad will become disabled for longer periods of time. Eventually, it’ll say you must connect it to iTunes on the last computer it was synced with in order to regain access to your iPad.

If you’re getting this message, it means there were numerous attempts to access your iPad that failed. Simply connect it to the computer you last synced it with and initialize a sync. Once you do that, you can enter the correct passcode and you’ll be into your device.

If you forgot your iPad password altogether, you have to perform a restore on the computer that you last synced it with. If you try to restore on a different computer that you never synced your iPad with, you will be able to remove the passcode and unlock the device, but none of your data will be there, so be careful!

If you’re a MobileMe user, you can remotely change or reset your iPad password by using the Find My iPhone feature.

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Comments [19]

  1. Marc Ednyl Gabriel says:

    My ipad was disabled i forgot my passcode, how to fix it?

  2. Julian says:

    Have tried the above and Itunes recognizes my ipad under devises but when i enter Restore it says: MAKE SURE YOUR NETWORK SETTINGS ARE CORRECT AND YOUR NETWORK CONNECTION IS ACTIVE

    Please assist

  3. Sheer says:

    my younger brother set a passcode to my Ipad, and can't remember what it was, we tried more than enough to unlock it, now i can't access it and it only says connect to itunes when i connect it still it want a password… how do fix this help

  4. rona miller says:

    my ipad was disabled forgot my passcode i keep trying..but it is disabled and say connect to iTunes..plesae help

  5. JK says:

    My IPad is a hand me down from a friend and I get the IPad disabled message and I don't have the last computer it was synced to. How do I fix that?

  6. Rasheed says:

    My son blocked my ipad2 with several passcode entry attempts, I know the passcode but its locked and I don't have the option to enter the passcode. The computer that was last synced with this ipad is newly formatted and cannot access the ipad, I do have my itunes password and everything but the great people of apple forgot to give me the option to access my $1000 device!!

    Any ideas?

  7. sapiance masala says:

    please i connect my ipad to my computer then the message comes says that ipad cannot be connected to itunes because it is locked i should first remove the passcode in my ipad then i can connect while no option in my ipad for entering the passcode just displaying message that ipad is disabled

  8. onesnr says:

    my i pad shows a disabled sign and ask to connect to iTunes, have done this and a whole lot of things but not helping, this is awful. please need to fix it, it doesn't matter.

  9. Larry SMITH says:

    forgot my passcode.. says disabled connect to itunes. what to do ,help please.

  10. najwa alamri says:

    I changed my passcode so quicky and i forgot it at same time try it to unlook till disabled and said connect to itunes so i conect to computer and the itunes ask for the passcode… i hope you can help me

  11. Halimah Hasan says:

    I know the passcode to my ipad but its saying its disabled cont to itunes. someone else was on my ipad and did not know the passcode but i know it. now its lock i have it hook up to my computer now what must i do now

  12. Eman says:

    I know my passcode, my young kid tried to access it many times, until I had this message.

    Now, I haven’t synchronized it to iTunes yet, since I have recently bought it, and I am still learning on it, I have just discovered that I tunes should be downloaded on my computer and sync with the iPad.

    anyway, I have downloaded it, and connected the iPad with my Computer, but the iTunes keeps giving me the message “iTunes could not connect to iPad “iPad” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes”

    Ok, but there is no way to enter my passcode on the iPad, since it is LOCKED with the message “iPad is disabled”

    Please, advice

  13. Tammy Gray says:

    please i connect my ipad to my computer then the message comes says that ipad cannot be connected to itunes because it is locked i should first remove the passcode in my ipad then i can connect while no option in my ipad for entering the passcode just displaying message that ipad is disabled and I have never synced it to a computer

  14. karen says:

    I have a big problem. I haven’t sync my iPad with any computer…any help?

  15. macey says:

    I left my ipad at my cousin’s house and now it says connect to iTunes and won’t do anything! What do I do need? help!

  16. sunil says:

    I get the iPad disabled message and I don’t have the last computer it was synced to. How do I fix that?

  17. tuyetanhtrang says:

    I really need help! I can’t get the iPad on. It says that the iPad is disabled and needs to connect to iTunes. What should i do?

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