So here’s a really annoying problem I had today: my daughter loves watching airplane videos on YouTube and I have a couple of them saved to my Favorites. I usually show it to her on my computer, but today I wanted to use the iPad. I went to log into the app using my Google email and password (the same as I use to log into the website) and kept getting the following error:
Authentication Failed – The username or password you entered is incorrect.
Uhh, no it’s not! I thought maybe I typed it in wrong, so I typed it in 5 more times! Then I thought maybe since it’s asking for username, I should not type in the entire email address, so I was just typing in the first part and the password. That didn’t work either.
Then I remember that YouTube has some other strange user name for my account in addition to the email address, so I logged in and found that.
Ahh, I thought I had figured it out! So I used the YouTube username and my Google password and guess what? It didn’t work!!! Grrrr, now I was really getting annoyed. There was nothing left for me to try. I started doing some searching online and read something about my Google account being linked to my YouTube account. That got me thinking and I realized that I had 2-step verification set on my Google account and that was probably what was causing the login issues.
Note: If you have not linked your Google account with your YouTube account, then you’ll only see your YouTube username in the image above and that means you should only use that to login. Don’t try using your Google account info.
I went to Google.com, clicked on my picture at the top right, click on Account, clicking on Security and then clicking on Edit next to 2-step verification.
Then click on Manage application-specific passwords.
Now go ahead and generate a new application specific password for your iPad or iPhone:
Now use this new password to login and you should be good to go! So you’re probably asking what you are supposed to do if you don’t have two step verification setup and you’re still having this issue? In that case, you might have to try some other stuff listed below.
Method 1 – Create a Channel
Some people mentioned having this problem and creating their own channel on YouTube somehow fixed it. At first, I didn’t understand why this would matter, but now I have figure it out. If you see your email address as your primary account login for YouTube, then you need to create a separate username for just YouTube, which you will also use to login via a mobile device. So click on your name at the top and then click My Channel.
If you have not already setup a channel, it’ll ask you to create a YouTube username.
That’s it! Now go to your iPad app and try to login using the username you just created. For the password, you’ll still use the password for your email account that is currently being used to login into YouTube. It’s a very odd procedure and something that no one would figure out intuitively. You would think Google would make this a little easier since so many people use YouTube on mobile devices.
So to sum up, if you have 2-step verification on, you need to create an application specific password. If you log into YouTube right now with your email address and don’t have 2-step on, then you need to create a channel so that it will create a new YouTube username.
If you’re still having problems logging into YouTube from your iPad or iPhone, post a comment here with your details and I’ll try to help! Enjoy!