For many iPhone, iPod Touch, and iPad owners, the upgrade to iOS 5 went pretty smoothly. However, some of our site readers/subscribers have posted some questions regarding some issues with iOS 5. In today’s post, we will address some of these iOS 5 upgrade issues, and provide some troubleshooting steps.
Let’s start with some comments that were left in our post Upgrade and Clean Install iOS 5.
Free space is showing up incorrectly in iTunes after iOS 5 upgrade.
If the storage for your particle device is showing up incorrectly after the iOS 5 upgrade, you first need to check some items on the device itself. On your iDevice, navigate the path Settings > General > Usage. The Usage section will display available storage capacity and used storage capacity. This usage is more accurate then what iTunes displays, as it is direct from the device itself. If free space is showing up incorrectly, scroll through the list of apps to determine what is causing the storage issue.
If the issue is that usage is showing up as “other” in iTunes, it may just be that iOS 5 handles categorized storage a bit differently. For example, iTunes categorizes storage as: Photos, Apps, Other, and Free. Many 3rd parts apps (anything app that is not created by Apple), have had some compatibility issues with iOS 5, and their developers have been rushing to push out an updated version that will work with iOS 5. Thus, compatibility issues for apps could be causing the apps to not be categorized properly, in regards to iTunes storage statistics.
As I mentioned in the other post, check your email account settings for your iDevice. When iOS 5 was installed, it may not have preserved the storage settings for your email accounts. Thus, your iDevice could have stored all of your emails to the phone as local copies, as they were auto retrieved after the upgrade.
One commenter suggested a utility called DiskAid, to resolve storage in iTunes.
iPhone 3G will not upgrade to iOS 5.
Unfortunately, the iPhone 3G is not officially supported by iOS 5, according to Apple. Thus, iPhone 3G support is probably non-existent in iOS 5. If you want iOS 5, you may need to upgrade to a newer device.
Phone is running slow.
If your device is an iPhone 3G or regular iPhone 4, iOS 5 may not run super fast, as the operating system was designed for iPhone 4S and iPad 2, which have faster A5 processors. When my iPhone 4 is running slow, it’s usually because I forget that I have a ton of apps running. Remember to double click the home button on your iDevice and close apps every once in a while.
If your device is running extremely slow, I would recommend re-installing iOS 5.
Custom ringtones not working with iOS 5.
Unfortunately, major upgrades usually entail some compatibility issues. During the upgrade process, there is a possibility that the ringtones didn’t transfer properly, thus leaving them unusable. Try installing a new ringtone to your iPhone. If it works, then you know that the ringtones simply did not upgrade correctly, and you will have to re-add them.
Upgrade process and device backup is running slow.
The more stuff you have stored on your iDevice, the slower the upgrade process will go. Upgrades attempt to backup and then restore each and every item on your device. So, if you are upgrading a 32GB iPhone that is nearly at full capacity, the upgrade will not go fast, as it takes quite a while to backup 32GB, then restore it to the new OS. I had no songs or videos on my device, just a few apps, and the upgrade process still took several hours.
One thing that I would not recommend, is stopping the upgrade process if it is taking a while. Leave your computer on, set it to not sleep, and leave your device connected until the upgrade completes. If it is quite clear that the device has froze and will not upgrade, call Apple immediately.
Those are some questions that were asked by you. In today’s post we have addressed a few upgrade issues, but if there are any other problems, leave a comment and we will try and troubleshoot those too.